We want to make choosing a meaningful gift for yourself or a loved one as easy as possible. That’s why if your gift isn’t quite right, or you need to return an item to us, we’ll cover the cost of return shipping within New Zealand.
EXCHANGES
If you wish to exchange an item for another size or style please contact us within 10 working days on hello@bohrunga.com with the size or style you require.
All items must be returned in original condition with all packaging intact, be unworn, unused, and unaltered. Damaged, soiled, or altered items will not be accepted and will be returned to the customer.
All exchanges are based on stock availability, and any difference in price will be payable (or refundable) before the item is dispatched
RETURNS
We understand that it may be necessary to return an item to us. Please contact us within 10 working days of receipt of your order providing the reason for returning the item.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Damaged, soiled, or altered items will not be accepted and will be returned to the customer.
All taxes, duties and customs charges incurred on deliveries outside New Zealand will be your responsibility.
Gift cards are exempt from being returned.
SHIPPING
We will provide you with a return shipping label and cover the cost of return shipping within New Zealand.
Unfortunately any item that is returned to us from outside of New Zealand is returned at your expense (unless stated otherwise).
Please send all returns to: 287 Ponsonby Road, Three Lamps, Auckland 1011, New Zealand.
All taxes, duties and customs charges incurred on deliveries outside New Zealand will be your responsibility.
Your bag is empty.